HAVE ADDITIONAL QUESTIONS?
For more answers to frequently asked questions, work directly with a member of our team and email us at, allenedmondscan@custhelp.com or call us at 1-800-299-8604 and we will be glad to assist you, our call center hours are listed below for your convenience. We are here to make your shopping experience as pleasant and hassle-free as possible. Please note, chat availability is subject to change.
| Day | Call Center Hours (CST) |
| Sunday | CLOSED |
| Monday | 9:00 AM - 6:00 PM |
| Tuesday | 9:00 AM - 6:00 PM |
| Wednesday | 9:00 AM - 6:00 PM |
| Thursday | 9:00 AM - 6:00 PM |
| Friday | 9:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 5:00 PM |
Have Questions About Recrafting?
Please reach out to us at recrafting@allenedmonds.com or call us at 1-888-487-3352 .
| Day | Recrafting Call Center Hours (CST) |
| Sunday | CLOSED |
| Monday | 8:00 AM - 5:00 PM |
| Tuesday | 8:00 AM - 5:00 PM |
| Wednesday | 8:00 AM - 5:00 PM |
| Thursday | 8:00 AM - 5:00 PM |
| Friday | 8:00 AM - 5:00 PM |
| Saturday | CLOSED |
Our consumer care offices will be closed the following holidays in 2025:
Monday 1/20 – MLK Day
Monday 2/17 – President’s Day
Monday 5/26 - Memorial Day
Thursday 6/19 - Juneteenth
Friday 7/4 - Independence Day
Thursday 11/27 – Thanksgiving Day
Wednesday 12/24 - Christmas Eve
Thursday 12/25 - Christmas Day
Wednesday 12/31 - New Years Eve
Thursday 1/1 – New Year’s Day
In addition to the above our recraft offices will also be closed:
Monday 1/20 – MLK Day
Monday 2/17 – President’s Day
Monday 5/26 - Memorial Day
Thursday 6/19 - Juneteenth
Friday 7/4 - Independence Day
Thursday 11/27 – Thanksgiving Day
Friday 11/28 - Black Friday
Wednesday 12/24 - Christmas Eve
Thursday 12/25 - Christmas Day
Wednesday 12/31 - New Years Eve
Thursday 1/1 – New Year’s Day