HAVE ADDITIONAL QUESTIONS?

For more answers to frequently asked questions, work directly with a member of our team and email us at, allenedmondscan@custhelp.com or call us at 1-800-299-8604 and we will be glad to assist you, our call center hours are listed below for your convenience. We are here to make your shopping experience as pleasant and hassle-free as possible. Please note, chat availability is subject to change.

 

Day Call Center Hours (CST)
Sunday CLOSED
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 5:00 PM

Have Questions About Recrafting?

Please reach out to us at recrafting@allenedmonds.com or call us at 1-888-487-3352 .

 

Day Recrafting Call Center Hours (CST)
Sunday CLOSED
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday CLOSED

Please Note: Our Recrafting Studio and Recraft Customer Service will be closed from December 20, 2024 through January 1, 2025.
Recrafts might be an additional 1-2 weeks dues to the factory being closed.
Orders received after December 1st may ship after the new year.

Our consumer care offices will be closed the following holidays in 2024:

  

Monday 2/19 - Presidents Day

Monday 5/27 - Memorial Day

Wednesday 6/19 - Juneteenth

Thursday 7/4 - Independence Day

Thursday 11/28 – Thanksgiving Day

Tuesday 12/24 - Christmas Eve

Wednesday 12/25 - Christmas Day

Tuesday 12/31 - New Years Eve

Wednesday 1/1 – New Year’s Day

 

In addition to the above our recraft offices will also be closed:

 

Monday 2/19 - Presidents Day

Monday 5/27 - Memorial Day

Wednesday 6/19 - Juneteenth

Thursday 7/4 - Independence Day

Monday 9/4 - Labor Day

Thursday 11/28 – Thanksgiving Day

Friday 11/29 - Day after Thanksgiving

Tuesday 12/24 - Christmas Eve

Wednesday 12/25 - Christmas Day

Tuesday 12/31 - New Years Eve

Wednesday 1/1 – New Year’s Day